Privacy Policy

1. Introduction

Mr. Bee's Plumbing and HVAC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

When you contact us or request services, we may collect:

• Name and contact information (phone number, email address)
• Service address and property details
• Service history and preferences
• Payment information (processed securely through third-party processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use your information to:

• Provide and improve our plumbing and HVAC services
• Schedule appointments and dispatch technicians
• Process payments and maintain service records
• Communicate with you about your service requests
• Send service reminders and maintenance notifications
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, scheduling software)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or acquisition of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Contact Form and reCAPTCHA

Our contact form is protected by Google reCAPTCHA Enterprise to prevent spam and abuse. Google's use of information is governed by their Privacy Policy.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: